ASUS Barebone Notebook PC Warranty



 
North America Warranty Coverage ASUS Barebone Notebook PCs Only:

All ASUS barebone notebook PCs are covered under our one-year standard limited warranty, including both parts and labor, against any manufacture defects in material or workmanship. This extended warranty extends the standard limited warranty period to a total of two or three years. The extended warranty MUST be purchased within 30 days of notebook purchase.

 

Standard Limited Warranty Hardware Coverage:

The following items are covered under this warranty:

LCD, MOTHERBOARD, KEYBOARD, TOUCHPAD, POINTING DEVICES, AUDIO DEVICES, OPTICAL DRIVES (DVD-ROM, CD-ROM, CD-RW, FDD), AC/DC POWER CORD.

Note: Hard drives, processors, memory and some DVD Burner upgrades are supplied by your dealer and are not covered under this warranty. Primary battery is covered for 1 year regardless of extended warranty purchase.

Return Merchandise Procedures:

Unless otherwise specified, all ASUS notebook PCs will be serviced within 48 hours from receipt. Simply follow the five easy steps below to service your ASUS notebook PC.
 

  1. Contact the technical support hotline at (888) 6783688 to diagnose the problem with our technician.

     
  2. Provide the technician your serial number for verification

     
  3. Obtain a Return Merchandise Authorization (RMA).

     
  4. Package your notebook unit securely and ship via carrier pre-paid.
    (We recommend packaging your notebook unit with our original manufacturer's carton for maximum protection during transport. ASUS is not responsible for any incidental or consequential damages during transport resulting from improper packaging. )

     
  5. ASUS covers all return transport costs and ships overnight delivery to your return address.
Non-Warranty Coverage:

      The ASUS standard limited warranty covers all ASUS notebook PCs under normal usage conditions and does not cover any damages as a direct result of user misuse or negligence.

      The ASUS standard limited warranty is void upon any unauthorized servicing, disassembly or modifications. All authorizations must be expressed and in writing by ASUS.